Phone
Sales, support and everything else.
Contact
One number. Every department.
Call us, email us, or send the form. If you're an existing host location with a machine down, use the service request portal so it hits the route queue directly.
One inbox for every division. Put what you need in the subject line and it gets routed the same day.
Hours
Sales
Mon–Fri
9 AM – 5 PM ET
Service dispatch
Every day except holidays
9 AM – 10 PM ET
International division
B2B inquiries only. Same inbox — lead your subject line with ONLINE and it goes straight to the international desk.
Departments
One inbox. Tell us which desk.
Everything reaches blackhorngaming@
| Department | Start your subject with | Use it for |
|---|---|---|
| Location partners | LOCATION |
Hosting machines at your business |
| Service | SERVICE |
Machine faults, repairs, installs |
| Equipment sales | EQUIPMENT |
Buying, leasing, refurbs, parts |
| Sales reps | REP |
Commission sales rep program |
| Careers | CAREERS |
Job applications |
| Billing | BILLING |
Statements, collections, payments |
| Compliance | COMPLIANCE |
Licensing, permits, inspections, records |
| International (B2B) | ONLINE |
Online gaming division inquiries |
| Anything else | — | No tag needed — just write in |
Message us
Send a message
General enquiries. For machine placement, equipment or rep applications, the Get Started form routes faster.
Message sent
We'll respond within [RESPONSE TIME — confirm].